Use the "Passcode" field to tell Duo how you want to authenticate. If Receiver does prompt you for a "Passcode" as shown:
Be sure to follow the instructions sent to you by your organization if they differ from what's shown here. Your administrator may have changed this to a different character. The comma is Duo's default separator character between your password and the Duo factor. To use Duo Push if your password is "hunter2", type: For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc. You can also add a number to the end of these factor names if you have more than one device registered. Your login attempt will fail - log in again with one of your new passcodes. Just review the request and tap "Approve" to log in. Push a login request to your phone (if you have Duo Mobile installed and activated on your iOS or Android device). Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.Įxamples: mypass123,123456 or mypass123,1456789
If Receiver only prompts for a password, like so:Īfter you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call.Īlternatively, you can add a comma (“,”) to the end of your password, followed by a Duo passcode or the name of a Duo factor. Logging In With the Citrix Receiver Clientĭepending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Citrix Receiver client.
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